Citizen's Charter
Your guide to government services - Know your rights, know the process
What is the Citizen's Charter?
The Citizen's Charter is an official document that communicates information on the services provided by the government. It describes the step-by-step procedure for availing a particular service, the person responsible, the documents needed, the fees to be paid, and the time it takes to conclude a transaction.
Find a Service
Search or filter by department to find the service you need
Accreditation of Civil Society and Non-Government Organizations
Under the Local Government Code, the Sangguniang Bayan is empowered to accredit (CSO’s) and NGOs. Th...
Accreditation of Civil Society and Non-Government Organizations
Under the Local Government Code, the Sangguniang Bayan is empowered to accredit (CSO’s) and NGOs. Th...
Animal Bite Treatment Center
Animal Bite Treatment Center Is a rabies prevention and control program unit. Provide Pre-Exposure...
Application of Dropping/Cancellation of Motorized Tricycle Operation Permit MTOP/Franchise and Single-Motor with Extension (Habal-Habal)
N/A
Application/Renewal of Motorized Tricycle Operation Permit MTOP/Franchise and Single-Motor with Extension (Habal-Habal)
N/A
Attend Opening Of Bids Procurement Activity, Contract Of Agreement And Issuance Of Notice Of Awards (Ntp) To The Winning Bidder (Competitive Bidding)
N/A
BUSINESS PERMIT AND LICENSING OFFICE (BPLO)
New Business Application Provide assistance to new business owners to apply for business permit
Cash payment of Salaries and Wages, Honorariums, Educational Assistance and Financial Assistance
N/A
Chest Xray
The Municipal Health Office of Buug provide early detection of Pulmonary Tuberculosis and control se...
Collection of Miscellaneous, Other Fees, And Municipal Charges
N/A
Collection Of Real Property Tax
assistance to new business owners to apply for business permit
Dental
Dedicated to providing basic oral Health services to patient of all ages. Services including preven...
Exhumation Permit
Requirements for the disinterment or exhumation of remains of persons who died of the non-dangerous...
Issuance Of Certification As Requirement For The Registration Of Worker’s Association
N/A
Issuance of Community Tax Certificate (CTC) (Individual & Corporation)
N/A
Issuance Of Health Card Certificate
Services given to any person who handles, stores, prepares, serves food, drinks, ice or who comes in...
Issuance of Localization Clearance
Locational Clearance is a requirement in the issuance of Building Permit to ensure the conformity or...
Issuance of Localization Clearance
Locational Clearance is a requirement in the issuance of Building Permit to ensure the conformity or...
Issuance Of Mayor’s Clearance
This clearance is issued to individuals needing a document that certifies he/she is a resident of th...
Issuance Of Mayor’s Permit For Ambulant Vendors/Peddlers
N/A
Issuance Of Mayor’s Permit For Ambulant Vendors/Peddlers
N/A
Issuance Of Mayor’s Permit To Conduct Motorcade/Parade/ Fun Run Activity And Other Religious Activities
MUNICIPAL MAYOR’S OFFICE
Issuance of Ownership/Transfer and Registration of Private Brand of Large Cattle
N/A
Issuance Of Permit On All Advertising And Other Promotional Activities
MUNICIPAL MAYOR’S OFFICE
Issuance Of Permit To Transfer Human Dead Bodies/Cadaver
The transfer the of cadaver from one place to another of which Death Certificate must be secured, th...
Issuance Of Pre Marriage Certificate
Commission on population and Development (CPD) Mandate and Function: Formulate and Develop Policie...
Issuance Of Service Record, Certificate Of Employment And Other Personnel Records
N/A
Issuance of Survey Clearance
The Issuance of Survey Clearance ensures that the proposed land survey adheres to local regulations...
Issuance of Survey Clearance
The Issuance of Survey Clearance ensures that the proposed land survey adheres to local regulations...
Issuance of Survey Clearance
The Issuance of Survey Clearance ensures that the proposed land survey adheres to local regulations...
Issuance of Tax Clearance
Provide assistance to new business owners to apply for business permit
Issuance Of The Certificate Of Appearance
This certificate is a document usually availed by private sectors and LGU’s from other municipality...
Issuance of Zoning Certification
Zoning Certification is a requirement in the issuance of Business Permit to ensure the conformity or...
Issuance of Zoning Certification
Zoning Certification is a requirement in the issuance of Business Permit to ensure the conformity or...
Job Recommendation/Endorsement
The Mayors Recommendation Letter for Employment intends to provide employment opportunities to const...
Late Registration of Certificate of Death
This is the process of registering the Certificates of Death of those who died in Municipality in...
Late Registration/Reconstruction of Marriage
The process of registering the Certificates of Marriage constituents who married in Municipality of...
National Immunization Program
This is one of the core programs of the Department of Health, under the Maternal and child care, giv...
New Assessment / Discovery / Reassessment Of Improvements (Buildings & Machineries)
Both persons acquiring real property or making improvements thereon, and the Municipal Assessor’s Of...
New Business Application
Provide assistance to new business owners to apply for business permit
Out-Patient Department (OPD)
It is a section of hospital or healthcare facility where patients receive medical consultations, di...
Pharmacy
It provides a wide range of branded and generic medicines, medical devices, personal care products a...
Preparation of Local Government Unit (LGU) Annual Budget
n/a
Preparation Of Work Accomplishment And Vouchers For Government Completed Projects
N/A
Processing Of Certification On Appropriation, Funds And Obligation Of Allotment (CAFOA)
N/A
Provision Of Burial Assistance
The Mayor’s Office offers financial assistance to defray funeral and related expenses to indigent in...
Provision Of Medical Assistance
The Mayor’s Office offers financial assistance to indigent individuals or families with disease and/...
Registration of Marriage Certificate
The process of registering the Certificates of Marriage of constituents who married in Municipality...
Registration of Regular and Timely Certificate of Death
This is the process of registering the Certificates of Death of the constituents whose death occurre...
Renewal Of Business Application
Provide assistance to renewal business owners to apply for business permit
Renewal of Motorized Tricycle Operator’s Permit (MTOP)
N/A
Request For Certificate Of No Improvement, Certificate Of No Landholding, And Certificate Of Aggregate Landholding
The issuance of Certificate of Improvement or No Improvement is a requirement by the Bureau of Inter...
Request For Certified True Copy Of Tax Declaration/Declaration Of Real Property Value (DRPV)
The Municipal Assessor’s Office provides Certified True Copy of Tax Declaration upon the request of...
REQUEST FOR PHOTOCOPY/TRUE COPY OF SANGGUNIANG BAYAN DOCUMENTS
The Sangguniang Bayan may under its mandate, provide copies of its documents to requesting parties a...
REQUEST FOR PHOTOCOPY/TRUE COPY OF SANGGUNIANG BAYAN DOCUMENTS
The Sangguniang Bayan may under its mandate, provide copies of its documents to requesting parties a...
REQUEST FOR PHOTOCOPY/TRUE COPY OF SANGGUNIANG BAYAN DOCUMENTS
The Sangguniang Bayan may under its mandate, provide copies of its documents to requesting parties a...
Review of Ordinances for the Operation of Barangay Government
Under the Local Government Code, the Sangguniang Bayan is empowered to review Barangay Ordinances pa...
Review of Ordinances for the Operation of Barangay Government
Review of Ordinances for the Operation of Barangay Government
Sanitary Permit
The certification in writing of the Municipal Health Officer that the establishment complies with th...
Scheduling And Solemnization Of Marriage
Pursuant to the Local Government of 1991, one of the duties of the Municipal Mayor is to solemnize m...
Scheduling And Solemnization Of Marriage
Pursuant to the Local Government of 1991, one of the duties of the Municipal Mayor is to solemnize m...
Special Program for the Employment of Students (SPES)
N/A
Tulong Panghanapbuhay Para Sa Ating Disadvantaged Workers (TUPAD)
N/A
Visual Inspection of The Cervix Using Acetic Acid Wash Services
Screening services given to all females aging 20-65 years old for early detection of cervical cancer...
Full Citizen's Charter Document
View the complete official document below
Help Us Improve Our Services
Your feedback is important to us. Let us know how we can serve you better.
Submit Feedback