Citizen's Charter
Your guide to government services - Know your rights, know the process
What is the Citizen's Charter?
The Citizen's Charter is an official document that communicates information on the services provided by the government. It describes the step-by-step procedure for availing a particular service, the person responsible, the documents needed, the fees to be paid, and the time it takes to conclude a transaction.
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Accreditation of Civil Society and Non-Government Organizations
Under the Local Government Code, the Sangguniang Bayan is empowered to accredit (CSO’s) and NGOs. Th...
Admission of Paternity/R.A. 9255 (An Act Allowing Illegitimate Children to Use the Surname of the Father)
This is the process of allowing the child, born from March 19, 2004 onwards, whose parents are not...
Advisory Services To Other Agencies
N/A
Animal Bite Treatment Center
Animal Bite Treatment Center Is a rabies prevention and control program unit. Provide Pre-Exposure...
Application of Dropping/Cancellation of Motorized Tricycle Operation Permit MTOP/Franchise and Single-Motor with Extension (Habal-Habal)
N/A
Application/Renewal of Motorized Tricycle Operation Permit MTOP/Franchise and Single-Motor with Extension (Habal-Habal)
N/A
Attend Opening Of Bids Procurement Activity, Contract Of Agreement And Issuance Of Notice Of Awards (Ntp) To The Winning Bidder (Competitive Bidding)
N/A
BUSINESS PERMIT AND LICENSING OFFICE (BPLO)
New Business Application Provide assistance to new business owners to apply for business permit
Case Management of Violence Against Women and Children (Vawc)
N/A
Cash payment of Salaries and Wages, Honorariums, Educational Assistance and Financial Assistance
N/A
Chest Xray
The Municipal Health Office of Buug provide early detection of Pulmonary Tuberculosis and control se...
Collection of Miscellaneous, Other Fees, And Municipal Charges
N/A
Collection Of Real Property Tax
assistance to new business owners to apply for business permit
Dental
Dedicated to providing basic oral Health services to patient of all ages. Services including preven...
Distribution of Assorted Vegetable Seeds for Backyard Gardening
N/A
Distribution of Certified Rice Seeds and Chemical Fertilizers
N/A
Distribution of Dietary & Micronutrient Supplementations
N/A
Documents And Other Vital Informations Request
N/A
Enrollment in Registry System for Basic Sectors in Agriculture (RSBSA) for Crop Farmers
N/A
Exhumation Permit
Requirements for the disinterment or exhumation of remains of persons who died of the non-dangerous...
Financial Assistance To Calamity Victims
N/A
For Renewal Of Persons With Disability ID (PWD ID)
N/A
Issuance Of Assessment For Discernment For CICL (Children In Conflict With The Law)
N/A
Issuance Of Certificate Of Financial Assessment
N/A
Issuance Of Certification As Requirement For The Registration Of Worker’s Association
N/A
Issuance of Community Tax Certificate (CTC) (Individual & Corporation)
N/A
Issuance Of Ecological Solid Waste Management Certificate
N/A
Issuance Of Health Card Certificate
Services given to any person who handles, stores, prepares, serves food, drinks, ice or who comes in...
Issuance of Localization Clearance
Locational Clearance is a requirement in the issuance of Building Permit to ensure the conformity or...
Issuance of Localization Clearance
Locational Clearance is a requirement in the issuance of Building Permit to ensure the conformity or...
Issuance Of Mayor’s Clearance
This clearance is issued to individuals needing a document that certifies he/she is a resident of th...
Issuance Of Mayor’s Permit For Ambulant Vendors/Peddlers
N/A
Issuance Of Mayor’s Permit To Conduct Motorcade/Parade/ Fun Run Activity And Other Religious Activities
MUNICIPAL MAYOR’S OFFICE
Issuance of Ownership/Transfer and Registration of Private Brand of Large Cattle
N/A
Issuance Of Permit On All Advertising And Other Promotional Activities
MUNICIPAL MAYOR’S OFFICE
Issuance Of Permit To Transfer Human Dead Bodies/Cadaver
The transfer the of cadaver from one place to another of which Death Certificate must be secured, th...
Issuance Of Pre Marriage Certificate
Commission on population and Development (CPD) Mandate and Function: Formulate and Develop Policie...
Issuance of Senior Citizen Identification Card (OSCA ID) and BOOKLET
N/A
Issuance Of Service Record, Certificate Of Employment And Other Personnel Records
N/A
Issuance of Solo Parent Identification Card
N/A
Issuance of Survey Clearance
The Issuance of Survey Clearance ensures that the proposed land survey adheres to local regulations...
Issuance of Tax Clearance
Provide assistance to new business owners to apply for business permit
Issuance Of The Certificate Of Appearance
This certificate is a document usually availed by private sectors and LGU’s from other municipality...
Issuance of Zoning Certification
Zoning Certification is a requirement in the issuance of Business Permit to ensure the conformity or...
Job Recommendation/Endorsement
The Mayors Recommendation Letter for Employment intends to provide employment opportunities to const...
Late Registration of Certificate of Death
This is the process of registering the Certificates of Death of those who died in Municipality in...
Late Registration/Reconstruction of Marriage
The process of registering the Certificates of Marriage constituents who married in Municipality of...
Legitimation with Admission of Paternity, Legitimation including R.A. 9858 / Supplemental Report
Legitimation is the process of allowing the child who was born outside wedlock of parents who, at t...
National Immunization Program
This is one of the core programs of the Department of Health, under the Maternal and child care, giv...
New Assessment / Discovery / Reassessment Of Improvements (Buildings & Machineries)
Both persons acquiring real property or making improvements thereon, and the Municipal Assessor’s Of...
New Business Application
Provide assistance to new business owners to apply for business permit
Out-Patient Department (OPD)
It is a section of hospital or healthcare facility where patients receive medical consultations, di...
Pharmacy
It provides a wide range of branded and generic medicines, medical devices, personal care products a...
Preparation of Local Government Unit (LGU) Annual Budget
n/a
Preparation Of Work Accomplishment And Vouchers For Government Completed Projects
N/A
Processing Of Certification On Appropriation, Funds And Obligation Of Allotment (CAFOA)
N/A
Provision of Aid to Individuals in Crisis Situation
N/A
Provision Of Burial Assistance
The Mayor’s Office offers financial assistance to defray funeral and related expenses to indigent in...
Provision of Educational Assistance to Indigent Person with Disability
N/A
Provision Of Medical Assistance
The Mayor’s Office offers financial assistance to indigent individuals or families with disease and/...
Provision of Medical/Financial Assistance to Persons with Disability
N/A
R.A. 10172 Correction in the Entry of Sex, Correction in the Entry of the Day and/or Month in the Date of Birth (in the Certificate of Live Birth)
This is the process of correcting the entry of the sex or day and/or month of date of birth of the...
R.A. 9048 - Petition for Correction of Clerical OR Typographical Error (CCE) (Birth Certificate, Marriage Certificate, Death Certificate).
This is the process of allowing the document owner to correct clerical or typographical error in hi...
R.A. 9048 – Petition for Change of First Name (CFN)
This is the process of allowing the document owner to have his/her first name be changed in his/her...
Registration and Issuance of PWD Identification Card, Purchase and Medicine Booklet
N/A
Registration of Marriage Certificate
The process of registering the Certificates of Marriage of constituents who married in Municipality...
Registration of Regular and Timely Certificate of Death
This is the process of registering the Certificates of Death of the constituents whose death occurre...
Renewal Of Business Application
Provide assistance to renewal business owners to apply for business permit
Renewal of Motorized Tricycle Operator’s Permit (MTOP)
N/A
Request For Certificate Of No Improvement, Certificate Of No Landholding, And Certificate Of Aggregate Landholding
The issuance of Certificate of Improvement or No Improvement is a requirement by the Bureau of Inter...
Request For Certified True Copy Of Tax Declaration/Declaration Of Real Property Value (DRPV)
The Municipal Assessor’s Office provides Certified True Copy of Tax Declaration upon the request of...
Request for Issuance of Certified True Copy of Birth Certificates
This is the process of acquiring the certified true copy (CTC) or local civil registry (LCR) Copy o...
Request for Issuance of Certified True Copy of Death Certificates
This is the process of acquiring the certified true copy (CTC) or local civil registry (LCR) copy o...
Request for Issuance of Certified True Copy of Marriage Certificates
This is the process of acquiring the certified true copy (CTC) or local civil registry (LCR) the Ce...
REQUEST FOR PHOTOCOPY/TRUE COPY OF SANGGUNIANG BAYAN DOCUMENTS
The Sangguniang Bayan may under its mandate, provide copies of its documents to requesting parties a...
Review of Ordinances for the Operation of Barangay Government
Under the Local Government Code, the Sangguniang Bayan is empowered to review Barangay Ordinances pa...
Review Of The Sangguniang Kabataan Annual Barangay Youth Investment Program (ABYIP)
N/A
Sanitary Permit
The certification in writing of the Municipal Health Officer that the establishment complies with th...
Scheduling And Solemnization Of Marriage
Pursuant to the Local Government of 1991, one of the duties of the Municipal Mayor is to solemnize m...
Services For Sangguniang Kabataan (SK) Council A. Review Of The Sangguniang Kabataan Comprehensive Barangay Youth Development Plan (CBYDP)
N/A
Services For Youth And Youth-Serving Organizations Registration Of Youth And Youth-Serving Organization
N/A
Special Program for the Employment of Students (SPES)
N/A
Tulong Panghanapbuhay Para Sa Ating Disadvantaged Workers (TUPAD)
N/A
Visual Inspection of The Cervix Using Acetic Acid Wash Services
Screening services given to all females aging 20-65 years old for early detection of cervical cancer...
Walk – in Anti-Rabies Vaccination of Pet Animal
N/A
Full Citizen's Charter Document
View the complete official document below
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