Out-Patient Department (OPD)

OFFICE OF THE MUNICIPAL HEALTH OFFICER

It is a section of hospital or healthcare facility where patients receive medical consultations, diagnosis, and treatment without being admitted as an inpatient.Outpatient Department provide guidance to the patients for overall wellness and prevention of health issues. Doctors guide patients to maintain a healthy weight, improve sleep, balance sugar levels, etc. Outpatient Department is the first place where the patient and doctor meet and discuss the patient’s health condition.

₱100.00

Total Fees

32 minutes

Processing Time

Requirements

Identification Card Where to secure: Government Agency
Government Agency Where to secure: PhilHealth Office
Vaccination Card Where to secure: Vaccination Center (Municipal Health Office / Hospital)
Referral Slip, if any Where to secure: Referring Health Care Facility / BHS

Process Steps

Step	What You Need To Do	Agency Action	Fees	Duration	Person Responsible
1	1.Get a queue number (PWD and Senior Citizen on Priority Lane)	Triage-Quick assessment / issuance of number	₱0.00	1 min	Eleodoro P. Pizon Legislative Staff Employee II (Municipal Health Office)
1	2.Approach information desk for services needed	Entertain the patient and ask the patient to proceed to the vital signs area.	₱0.00	1 min	Helen G. Omongos Rural Health Midwife III Yoly M. Tumotod Rural Health Midwife II (Municipal Health Office)
3	3.Assessment	Vital signs taking, including height & weight.	₱0.00	5 min	Floremie D. Jumawan Public Health Nurse II Mayflor N. Dumlao Public Health Nurse II Necelle A. Villareal Public Health Nurse I Arvin Guillarawan Public Health Nurse I (Municipal Health Office)
4	4. Proceed to OPD registration desk and submit self for consultation.	Secure patient’s consent New Patient: 4.1 present ID, vaccination card, and MDR. 4.2 Registration and entry of data to EMR (iClinicsys) 4.3f PHIC member, enroll client in facility’s eKonsutla system to avail of eKonsulta package. 4.4Take client’s past & present medical history Old Patient: Present ID and vaccination card. 4.1 Search client’s record in EMR 4.2 Update data and history of present illness	₱0.00	10 min	Freijah Theresse C. Timonera Public Health Nurse I Kay Clarice T. Tan Public Health Nurse I Vilma D. Lobiano Public Health Nurse I (Municipal Health Office)
5	5.Treatment/ Diagnosis/ Referrals:	5.1Assess / examine the patient (exclusive for Buug residents) 5.1.1 For non-Buug residents 5.2 Prescribe / request ancillary procedures, laboratory exams 5.3 Present and explain diagnostic results to patient 5.4 Provide counselling based on client’s needs 5.5 Prescribe medicine 5.6 Give referral if needed 5.7 Proceed to pharmacy 5.8 Fill-out survey form.	₱100.00	15 min	Dr. Mark Gregory C. Gacutan Municipal Health Officer IV (Municipal Health Office)